Who is responsible?
Clovantis, with its headquarters in Dubai and an independent practice in Tunis, is responsible for enquiries collected on this website. Contact contact@clovantis.com for questions about your personal data.
Information collected
The contact form records your name, work email, company, enquiry, selected service and markets, language, consent version, UTC and Dubai timestamps, and processing status. Campaign labels (UTM) and the referral origin are included when available. We do not collect your browsing history.
Purpose and consent
We use this information to respond to your request and prepare the discussions or engagement you ask for. Sending the form requires your explicit agreement. Information is not sold or used to add you to a marketing list. You may withdraw your agreement by contacting us; this does not affect processing already lawfully completed.
Ask Clovantis
Ask Clovantis is an automatic assistant that retrieves prepared answers from the website content. It does not provide personalised legal, tax or regulatory advice and does not use an external language model. The conversation stays in your browser session unless you explicitly consent to share your email and the displayed conversation with our team. Only the conversation shared at that moment is recorded. Resetting the chat clears the local conversation; to delete an enquiry already sent, contact us.
Access, hosting and notifications
Enquiries are stored in a private Cloudflare D1 database. Access is restricted to authorised Clovantis personnel and the people maintaining the service. Cloudflare processes technical data needed for hosting and security, potentially in several countries. Any email provider activated for notifications processes the addresses and content needed to send them. Clovantis must ensure the appropriate processor agreements and safeguards for international transfers.
Retention and protection
The retention period for website enquiries and shared conversations is 24 months from submission. A scheduled process removes expired enquiries and their associated notifications from the active database. You can request earlier deletion by contacting us. If an engagement follows, any separate client record is governed by the applicable contractual and legal retention duties. Temporary anti-abuse counters expire after 15 minutes. Recovery copies are retained for the hosting plan’s limited backup window.
Browser preferences
The site opens in English by default. An explicit French language choice is preserved in navigation links. Theme preferences are saved locally. The assistant and campaign labels use temporary session storage. No advertising cookies or audience-tracking tools are installed by this website.
Your rights
Where the GDPR, the UAE personal data protection law or another applicable law grants these rights, you may request access, correction, deletion, restriction or portability of your data, object to processing and withdraw consent. Write to contact@clovantis.com, indicating the email used for the enquiry. We may need to verify your identity before responding. You may lodge a complaint with the competent data protection authority.
Terms of use